Knowledge Management Process and Innovation in Indian Nationalised Bank
Sanjeev Kumar Singh1, Kaushiki Singh2
1Sanjeev Kumar Singh*, Department of Commerce, DSMNR University, Lucknow, India.
2Dr. Kaushiki Singh, Department of Commerce, DSMNR University, Lucknow, India.
Manuscript received on September 16, 2019. | Revised Manuscript received on 24 September, 2019. | Manuscript published on October 10, 2019. | PP: 4650-4657 | Volume-8 Issue-12, October 2019. | Retrieval Number: L38541081219/2019©BEIESP | DOI: 10.35940/ijitee.L3854.1081219
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: In present days, knowledge management has become the important concept and necessary to employ for the success of firm. This research paper depicts the framework to understand the knowledge management process that impact the innovation in a bank. In current scenario, future of any firm will be based on employment of knowledge management at right time leading to innovation. The impetus of the study is to recognize the influence of knowledge management process on innovation in Indian nationalised banks. The component of knowledge management process acknowledged as knowledge acquisition, knowledge transfer, knowledge integration and knowledge application were tested using structural equation model. 209 response were gathered from the respondent working in Indian nationalised bank in Lucknow through data gathering instrument. The finding reveals that all component of knowledge management process significantly impacts the innovation except knowledge acquisition. Knowledge transfer is significant predictor among the component of knowledge management process.
Keywords: Knowledge Acquisition, Knowledge Transfer, Knowledge Integration, Knowledge Application, Knowledge Management Process and Innovation
Scope of the Article: e-Commerce