Rural Customer Satisfaction on E- Banking Services
J. Kannan1, D. Venkatrama Raju2

1J. Kannan, Department of Commerce and Economics, Bharath Institute of Higher Education and Research, Chennai (Tamil Nadu), India.

2D. Venkatrama Raju, Department of Commerce and Economics, Bharath Institute of Higher Education and Research, Chennai (Tamil Nadu), India.

Manuscript received on 15 November 2019 | Revised Manuscript received on 23 December 2019 | Manuscript Published on 31 December 2019 | PP: 693-698 | Volume-9 Issue-2S4 December 2019 | Retrieval Number: B12431292S419/2019©BEIESP | DOI: 10.35940/ijitee.B1243.1292S419

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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: Data Systems (IS) execution in advanced education is an enormous venture. Such ventures are relied upon to bring expanded productivity and adequacy, just as better quality administrations to partners. Our writing search didn’t discover understudy data the board frameworks (SIMS) in Ethiopia or comparative low-salary nations. This exploration is work in progress. It endeavors to connect the writing hole for usage and achievement elements of SIMS in a college setting of low pay nations. The investigation will address the exploration question: what determinant components add to the achievement or disappointment of IS in advanced education establishments in Ethiopia, with specific reference to SIMS? The examination utilizes DeLone and McLean(1992, 2003) IS Success Model to recognize the components of IS achievement when applied to SIMS. We likewise examine two new builds top administration backing and client bolster that were discovered pertinent in the investigation setting.

Keywords: Student Information Management System, Higher Education Institutions, IS Success Model, Information Quality, Systemquality, User Support, Top Management Support.
Scope of the Article: e-governance, e-Commerce