Service Oriented Strategies Applicable for Online Food Suppling Applications with Respect to Users
C. Archanapriya1, W. Porselvi2, Sumathy Arjunan3
1C. Archanapriya, Department of Science and Humanities, Bharath Institute of Higher Education and Research, Chennai (Tamil Nadu), India.
2W. Porselvi, Department of Science and Humanities, Bharath Institute of Higher Education and Research, Chennai (Tamil Nadu), India.
3Sumathy Arjunan, Department of Science and Humanities, Bharath Institute of Higher Education and Research, Chennai (Tamil Nadu), India.
Manuscript received on 07 November 2019 | Revised Manuscript received on 15 December 2019 | Manuscript Published on 31 December 2019 | PP: 232-234 | Volume-9 Issue-2S4 December 2019 | Retrieval Number: B11251292S419/2019©BEIESP | DOI: 10.35940/ijitee.B1125.1292S419
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The current status and situation shows the growth in use of internet and mobile phones. Increasing use of mobile phones and internet leads to digital acting like online shopping, mobile payment, smart marketers use this opportunity and developed many new applications to serve the online customers. In food industry food delivery apps makes huge impact in the online services. This study shows the service strategies used by food delivery apps. The structured questionnaire was used as research tool for understanding the impact on customers. Data was collected from 50 respondents in south Chennai. Anova and descriptive analysis was used to analyze the responses. The main aim of the study was to analyze the service strategies and its impact on customers. Also to find out the most preferred food delivery app in southern Chennai and the factors influencing the use of food delivery apps.
Keywords: Food Delivery apps, Business Methods, Online Service.
Scope of the Article: Online Learning Systems