Evaluating Students Perception Regarding Prevailing Practices of TQM in Management Institutions of Punjab
Sonpreet Kaur1, Roopali Batra2
1Ms. Sonpreet Kaur, Research Scholar in the Department of Management, I K Gujral Punjab Technical University, Kapurthala.
2Dr. Roopali Batra, Faculty Department of Management, IK Gujral Punjab Technical University, Kapurthala.
Manuscript received on September 16, 2019. | Revised Manuscript received on 24 September, 2019. | Manuscript published on October 10, 2019. | PP: 4122-4127 | Volume-8 Issue-12, October 2019. | Retrieval Number: L36451081219/2019©BEIESP | DOI: 10.35940/ijitee.L3645.1081219
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The past few decades have witnessed an overwhelming metamorphosis in education field across the globe having the repercussion of colossal quality. Such a drastic transformation has had its impact on the very objective of education making it immensely relevant and far-reaching. India is facing high pressure from its stakeholders as gladdening the clients is of paramount importance and which indeed is the mantra to withstand in the market-oriented ambience in the long run. To identify and implement the TQM in student life, the concept of learning and teaching which is the only method to come out with these difficulties. The teaching structure has vehemently started comprehending the importance of TQM in the education sector to meet the rigorous demands of associates paving the way for the improved and functional scenario. They can help in the true implementation of TQM in educational institutions which is the need of era as the quality of education is at an alarming stage. The study evaluated student’s perception across management institutions in Punjab. Additionally, the study investigated the relationship between the dimensions of TQM and gender as well as on overall scores of student Perception. To accomplish the objective of the study, an evaluation questionnaire survey was employed to measure the student’s perception of 7 quality dimensions for educational practices. Statistical tests were applied by using SPSS software.
Keywords: Education Sector, Management Education, Student perception, Total Quality Management (TQM)
Scope of the Article: Smart Learning and Innovative Education Systems