Configuration Management of Information Systems in Peruvian Goverment Organizations
Elizabeth Mendoza1, Ciro Rodríguez2, Doris Esenarro3

1Elizabeth Mendoza, National University, Federico Villarreal. 

2Ciro Rodríguez, National University, Mayor de San Marcos. 

3Doris Esenarro, National University, Federico Villarreal. 

Manuscript received on 06 December 2019 | Revised Manuscript received on 20 December 2019 | Manuscript Published on 31 December 2019 | PP: 31-36 | Volume-8 Issue-12S2 October 2019 | Retrieval Number: L100710812S219/2019©BEIESP | DOI: 10.35940/ijitee.L1007.10812S219

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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: Having a well-defined control of the change processes in the configuration management in the software development life cycle, before and after being put into production environment, implies an effort of development personnel and an additional cost in the maintenance system. The objective of this paper is to establish the guidelines to regulate the activities and tasks during the process of development and maintenance of software-based systems in order to control the changes, integrity and traceability of its configuration, for this purpose it is taken as a reference the peruvian technical standards NTP-ISO/IEC 12207: 2016 for Software and systems engineering, NTP-ISO/IEC 27001: 2014 for Information security management systems and the methodology MÉTRICA version 3 for the systematization of life cycle of the software activities. The proposal defines the roles and responsibilities, the activities of each thread and the use of control templates, the validation of the was achieved through the analysis of three software systems with results that show that there is a better organization in the development, maintenance, control of the versions of the elements and the percentage of error in the configuration.

Keywords: Software Configuration Management, Information System, Maintenance, Change Control, NTP-ISO / IEC 27001:2014, NTP-ISO / IEC 12207: 2016.
Scope of the Article: Community Information Systems