The State of User Experience Design Practice in Malaysia
Idyawati Hussein1, Azham Hussain2, Emmanuel O.C. Mkpojiogu3, Shelena Soosay Nathan4
1Idyawati Hussein, School of Computing, University Utara Malaysia, Sintok, Kedah, Malaysia.
2Azham Hussain, School of Computing, University Utara Malaysia, Sintok, Kedah, Malaysia.
3Emmanuel O.C.Mkpojiogu, Department of Computer and Information Technology, Veritas University, Abuja, Nigeria. School of Computing, University Utara Malaysia, Sintok, Kedah, Malaysia.
4Shelena Soosay Nathan, Center for Diploma Studies, Universiti Tun Hussein Onn Malaysia, Johor, Malaysia
Manuscript received on 18 June 2019 | Revised Manuscript received on 25 June 2019 | Manuscript Published on 19 June 2019 | PP: 491-497 | Volume-8 Issue-8S June 2019 | Retrieval Number: H10830688S19/19©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: An exploratory research was carried to assess the state of user experience design (UXD) practice in Malaysia. The study was conducted among those who had attended human-computer interaction (HCI) or any design-related courses at university. Despite the fact that most studies target at HCI practitioners were conducted through surveys at annual conferences, this study did not find this to be the case as responses from respondents was better than the ones gotten in an HCI-focused conference in a Malaysian context. However, the participants were deficient in the practice of UXD. This notwithstanding, this study found that goal formulation in design follows a hierarchical order. However, the study also found that survey method was not the appropriate method to reach the correct study sample for a study to capture UXD practice.
Keywords: Community of Practice, Exploratory Study, Practice.
Scope of the Article: Software Engineering Case Study and Experience Reports