Factors of Influencing Turnover Intention among Nursing Home Staff in Malaysia
Muhamad Ridwan Jamaludin1, Hasif Rafidee Hasbollah2, Nurul Hafizah Mohd Yasin3, Mohd Firdaus Mohd Nasir4, Mohd Hafzal Abdul Halim5, Nik Muhammad Faris Nik Nordin6, Mohd Asyraf Mohd Noor7
1Muhamad Ridwan Jamaludin, Department of Hospitality, Tourism and Wellness, University Malaysia Kelantan, Malaysia.
2Hasif Rafidee Hasbollah, Department of Hospitality, Tourism and Wellness, University Malaysia Kelantan, Malaysia.
3Nurul Hafizah Mohd Yasin, Department of Hospitality, Tourism and Wellness, University Malaysia Kelantan, Malaysia.
4Mohd Firdaus Mohd Nasir, Department of Hospitality, Tourism and Wellness, University Malaysia Kelantan, Malaysia.
5Mohd Hafzal Abdul Halim, Department of Hospitality, Tourism and Wellness, University Malaysia Kelantan, Malaysia.
6Nik Muhammad Faris Nik Nordin, Department of Hospitality, Tourism and Wellness, University Malaysia Kelantan, Malaysia.
7Mohd Asyraf Mohd Noor, Department of Hospitality, Tourism and Wellness, University Malaysia Kelantan, Malaysia.
Manuscript received on 18 June 2019 | Revised Manuscript received on 25 June 2019 | Manuscript Published on 19 June 2019 | PP: 295-299 | Volume-8 Issue-8S June 2019 | Retrieval Number: H10490688S19/19©BEIESP
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: There are so many issues regarding turnover of nursing home staff that could affect the process of delivering quality of care and the organisation itself. But there is limited research focusing on nursing home staff turnover in Malaysia. A comprehensive literature review was pushed forward to examine the nursing home industry, turnover definition, and factors that can influence the nursing home staff turnover which eventually could lead harm to the nursing home organisation. Thus, the objective of this study is to determine the factors that can influence nursing home staff turnover in Malaysia. Two objectives will be achieved: (1) to determine the factors influencing nursing home staff turnover in nursing homes and (2) to identify the relationship between workload, time pressure, role conflict, social support, reward, and compensation towards turnover intention. In this literature review, 90 documents were reviewed, where 50 documents were obtained using Google search engine, Google Scholar, and wide search of Internet of professional organisation and government www-sites that produce media releases, action reports, discussion papers, and unpublished research studies that relates to nursing home staff issues. Further research could develop a theoretical framework on ways to retain nursing home staff.
Keywords: Turnover Intention, Nursing Home Staff, Workload, Time Pressure.
Scope of the Article: Social Sciences