Dominance of Technical Facilities Available in Individuals based Bank than Compared to Corporate based Banks
S. Janifarvinnarasi1, N. Mathankumar2, M. Sankar3
1S. Janifarvinnarasi, Assistant Professor, Department of Science and Humanities, Bharath Institution of Higher Education and Research, (Tamil Nadu), India.
2N. Mathankumar, Assistant Professor, Department of Science and Humanities, Bharath Institution of Higher Education and Research, (Tamil Nadu), India.
3M. Sankar, Assistant Professor, Department of Science and Humanities, Bharath Institution of Higher Education and Research, (Tamil Nadu), India.
Manuscript received on 06 November 2019 | Revised Manuscript received on 14 December 2019 | Manuscript Published on 31 December 2019 | PP: 161-163 | Volume-9 Issue-2S4 December 2019 | Retrieval Number: B11021292S219/2019©BEIESP | DOI: 10.35940/ijitee.B1102.1292S419
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The Banking business like numerous other money related assistance enterprises is confronting a quickly evolving business sector, new advancements, financial vulnerabilities, wild challenge and all the more requesting clients and the changing atmosphere has displayed a remarkable arrangement of difficulties. Banking is a client situated administrations industry, in this manner, the client is the concentration and client support is the separating factors. In the setting of every one of these improvements the agent makes an endeavor to clarify the Customer Service fulfillment in Indian Banking Sector. In this examination paper, the fundamental conflict is to feature the consumer loyalty gave by chosen Banks Kotak Mahindra Bank and IDBI Bank.
Keywords: Customer Satisfaction, banking Services.
Scope of the Article: Mobility and Location-Dependent Services