M/M/1 Queueing system with Customer Balking and Reneging
Ch. Swathi1, V. Vasanta Kumar2, S. Hanumantha Rao3
1Ch. Swathi, Vigana’s Foundation for Science Technology & Research (Deemed to be university), Vadlamudi, Guntur dt, (Andhra Pradesh), India.
2V. Vasanta Kumar, Vigana’s Foundation for Science Technology & Research (Deemed to be university), Vadlamudi, Guntur dt, (Andhra Pradesh), India.
3Hanumantha Rao, Vigana’s Foundation for Science Technology & Research, Vadlamudi, Guntur dt, (Andhra Pradesh), India.
Manuscript received on 30 June 2019 | Revised Manuscript received on 10 July 2019 | Manuscript published on 30 July 2019 | PP: 2636-2646 | Volume-8 Issue-9, July 2019 | Retrieval Number: I8985078919/19©BEIESP | DOI: 10.35940/ijitee.I8985.078919
Open Access | Ethics and Policies | Cite | Mendeley | Indexing and Abstracting
© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: This paper deals with an M/M/1 queueing system with customer balking and reneging. Balking and reneging of the customers are assumed to occur due to non-availability of the server during vacation and breakdown periods. Steady state probabilities for both the single and multiple vacation scenarios are obtained by employing probability generating functions. We evaluate the explicit expressions for various performance measures of the queueing system.
Keywords: Customers, Balking, Reneging, Vacation, Server Breakdowns,.
Scope of the Article: Expert Systems